McDonald’s has taken the response to launch an investigation after an angry customer threatened with a boycott.
Not everyone seems to love the fast-food chain to slam their customer service on social media with an angry customer.
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On Wednesday, they wrote on X: “I had a horrible customer service in my local McDonald’s right now.
“I was waiting for my late as 20 minutes and walked, because I have to go back to work.
“And your prices are not cheaper than local competitors !!!!”
“Instead I could have led to my regular coffee shop,” he threatened to leave the chain.
McDonald’s responded to the complaint promising to take action quickly.
They repeated that the company is about providing a quick and efficient service to their customers.
“We are all fast and convenient, Rita,” the chain replied.
“DM us your contact information, email address and restaurant address so we can check in it.”
There was no public comment on the incident by Rita or McDonald’s, but the Burger Giant looks at the big replacement of its restaurant.
Waiting for a long time, after facing numerous complaints like Rita, the chain is taking action.
All, 000 are making a major change to cut the waiting time in 43,3 places that McDonald’s officials have acknowledged that both customers and employees can be “very stressful” for both.
To improve the experience, the chain is giving its restaurant an AI making a makeover that may include a virtual manager.
The process will start with the implementation of AI-operated equipment for kitchen devices, AI drive-through and managers.
Brian rice, Madman The chief information officer said: “Our restaurant, honestly, can be very stressful.
“We have customers at the counter, we have customers on our drive-through, couriers come for delivery, delivery on curbside.
“It’s a lot to deal with our crew.”
“Technical solutions will relieve stress,” he added.
Rest Restaurant Rant hopes that better tech-enabled experiences by 2027 will help its loyalty supporters increase from 175 million to 250 million.
It McDonald’s CEO Chris Campaxinsky comes after his reveal Top three “fast food forecasts” for 2025 – AI is one of them.
Meanwhile, chain keeps customers flooded with new “mystery” toy machine.
This story originally appeared on The-sun.com read the full story
